At JDC International, we are committed to providing reliable, high-quality products. Our warranty protects against defects in materials and workmanship under normal use.
✅ Covered Under Warranty:
• Defects in manufacturing
• Flaws in materials
• Workmanship issues
❌ Not Covered Under Warranty:
• Improper installation, misuse, or negligence
• Modified or altered products
• Normal wear and tear, or cosmetic damage that does not affect functionality
• Damage due to lack of maintenance, accidents, or abuse
• Electrical components with broken seals or visible physical damage
• Use in non-standard or high-performance applications unless pre-approved by JDC International
📦 Claim Process
To initiate a warranty claim:
Contact our support team to request a Warranty Claim Form.
Provide your original order number, product photos, and a detailed description of the issue.
If applicable, we may request that the part be returned for inspection.
Once the product is evaluated, a replacement or store credit will be issued at our discretion.
Note: Shipping costs for returning defective products are the responsibility of the customer. If the warranty claim is approved, we will cover the cost of shipping the replacement item.
📝 Important Notes
All warranty claims are subject to evaluation by our technical team.
Warranty is non-transferable and applies only to the original purchaser.
Labor costs for installation or removal of parts are not covered under warranty.
If you believe your product qualifies for warranty service, please contact our team with your order details and a description of the issue. We’re here to help.
Contact us:
📧 info@jdcinternational.com | 🌐 www.jdcinternational.com
